Refund policy
30-day money-back guarantee
We want you to love your ShirtFan. If you're not satisfied for any reason, you can return it within 30 days of delivery for a full refund. We cover the cost of return postage.
How to return an item
- Email us within 30 days of delivery with your order number. You'll find our email address on your order confirmation.
- We'll reply with return instructions.
- Send the item back with everything that came in the box.
Refunds
Once we receive your return, we'll refund the full price you paid to your original payment method. Your bank or card provider may take a few days to show the refund.
Faulty or damaged items
If your item arrives damaged or stops working, contact us and we'll arrange a replacement or a refund.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This 30-day guarantee is in addition to those rights.